Make a simple inventory.
Count your items and separate anything that needs special attention. Keep a record of the pieces you hand over and confirm that record with the team.
Check pockets and fastenings.
Remove personal items from pockets. Flag loose buttons, damaged zips and delicate decorations so they can be discussed before cleaning.
Point out the details.
Identify stains and explain what caused them if you know. Mention any treatment you have already tried. Avoid experimenting with products immediately before handing the garment over.
Agree the practical arrangements.
Confirm the price, finishing preference, turnaround and collection or delivery details. If you need an item for a particular event, explain that before the booking is agreed.